Privacy Policy Политика конфиденциальности

1. Introduction

At AI Web Design Solutions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website aiwebdesignsolutions.com (the "Website") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Data

Personal Data refers to information that identifies you personally, such as:

• Contact information (name, email address, phone number, postal address)
• Account information (username, password)
• Payment information (credit card details, billing address)
• Communication data (inquiries, feedback, survey responses)
• Professional information (job title, company name)

2.2 Usage Data

We automatically collect usage data when you visit our Website, including:

• IP address and location data
• Browser type and version
• Operating system information
• Pages visited and time spent on those pages
• Referral sources and exit pages
• Device information (type, ID, and settings)
• Date and time of visits

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more details, please see our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: To deliver the services you request, enhance your experience, and develop new features.
• Communication: To respond to your inquiries, provide customer support, and send important notices and updates.
• Marketing: To send promotional materials, newsletters, and other communications about our services (you can opt out at any time).
• Analytics: To analyze usage patterns, monitor the effectiveness of our Website, and improve our business operations.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect our Website, services, and users from fraud, unauthorized access, and other security threats.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: When you have explicitly agreed to the processing of your data for specific purposes.
• Contract performance: When processing is necessary to fulfill our contractual obligations to you.
• Legitimate interests: When processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Legal obligation: When processing is necessary to comply with our legal or regulatory obligations.

5. Data Sharing and Disclosure

We may share your information with the following categories of third parties:

• Service providers: Companies that help us deliver our services (e.g., hosting providers, payment processors, email service providers).
• Business partners: Trusted companies we collaborate with to provide joint offerings.
• Legal authorities: When required by law, court order, or governmental regulation.
• Professional advisors: Such as lawyers, accountants, and insurers when necessary.
• Corporate transactions: In connection with a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Secure network architecture

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct inaccurate or incomplete information.
• Erasure: The right to request that we delete your personal data in certain circumstances.
• Restriction: The right to request that we restrict the processing of your data in certain circumstances.
• Data portability: The right to request the transfer of your data to another organization or directly to you.
• Objection: The right to object to the processing of your personal data in certain circumstances.
• Withdraw consent: The right to withdraw consent where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

9. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are located in the United Kingdom, but we may use service providers based in other countries.

When we transfer your data outside your country of residence, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission or other suitable mechanisms.

10. Cookie Policy

10.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

10.2 Types of Cookies We Use

We use the following types of cookies:

• Essential cookies: Necessary for the Website to function properly.
• Preference cookies: Enable the Website to remember your preferences and settings.
• Analytics cookies: Help us understand how visitors interact with the Website.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

10.3 Cookie Management

You can control and manage cookies in various ways. Most web browsers allow you to control cookies through their settings preferences. For more information about how to modify your browser settings to block or filter cookies, visit your browser's help section.

Please note that blocking certain cookies may affect the functionality of our Website.

11. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

12. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

14. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

15. Supervisory Authority

If you are located in the European Economic Area (EEA) and believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner's Office (ICO), which you can contact at:

https://ico.org.uk/make-a-complaint/